Last Updated: January 29, 2026
This Refund Policy outlines the terms and conditions regarding refunds for Winnerlab.ai services. By subscribing to our platform, you acknowledge and agree to the terms set forth in this policy.
All purchases made on Winnerlab.ai are final and non-refundable. We operate on a subscription-based model, and once a payment has been processed, it cannot be reversed or refunded. This policy applies to all subscription tiers, including Starter, Advanced, and Premium plans.
We encourage all prospective users to carefully evaluate our service offerings, features, and pricing before making a purchase decision. If you have any questions about our platform's capabilities or whether it meets your needs, please reach out to our support team via the chat widget before subscribing.
While we do not offer refunds, you have the right to cancel your subscription at any time. To cancel your subscription:
Upon cancellation, your subscription will remain active until the end of your current billing period. You will continue to have full access to all features and functionality associated with your subscription tier until that date. After the billing period ends, your account will be downgraded and you will no longer be charged.
We do not provide partial refunds for any reason, including but not limited to:
If you believe there has been an error in billing, please contact our support team immediately via the chat widget. We will investigate any billing discrepancies and work to resolve legitimate billing errors. However, disagreement with our refund policy does not constitute a billing error.
Initiating a chargeback or dispute with your payment provider without first attempting to resolve the issue with us may result in the immediate termination of your account and access to our services.
While we strive to maintain continuous service availability, occasional downtime or technical issues may occur. Temporary service interruptions do not entitle users to refunds. Our service level commitments are outlined in our Terms of Service.
In rare circumstances, we may consider exceptions to this policy at our sole discretion. Such exceptions are evaluated on a case-by-case basis and may be granted in situations involving:
Any exception granted does not set a precedent for future refund requests and remains entirely at the discretion of Winnerlab.ai management.
Winnerlab.ai reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
For questions or concerns regarding this Refund Policy, please use the chat widget located in the bottom right corner of the page to speak with our support team.